Recently, some people often ask me to figure out their computers’ problems in remote locations. Windows OS includes the built-in feature: Remote Assistance (Quick Assist), but some changes on their computers are required to enable the feature. That could be another problem to them, so I searched remote access and support software and found a convenient program: “TeamView”.  In this posting, I will show you how to install [TeamViewer] on Windows 10 to receive the remote help from your friend. Let’s go:

[How to Get TeamViewer from the Website]

1. Go https://www.teamviewer.com
2. Click the button: [Download Free Trial]
3. Follow the instructions to save the setup file

[How to Install TeamViewer on Windows 10]

1. Run the setup file you have downloaded previously
2. Select [Installation to access this computer remotely (unattended)] under “How do you want to proceed?”
3. Under “How do you want to use TeamViewer?” select the option that suits you.
   • If you want to use TeamViewer commercially (for your Business), select Company / Commercial use
   • If you want to use TeamViewer with friends and family, select Personal / Non-commercial use
4. Click Accept – finish to start the installation

[How to Get  Remote Help from Your Friend]

1. Run the TeamViewer
2. Let your friend know your id and password
3. Wait for connecting from your friend

I hope this posing is useful for you. If you have further questions, please feel free to contact me.

Blessings,

Jin